Guide to File Aadhaar Card Enquiry and Complaint

By | April 23, 2024

Didn’t received your Aadhaar card enrolment slip? Waiting for more than 3 months to get your Aadhaar card? Or having any other issues related to Aadhaar card? No more need to worry about the complaints you have. Now it’s really easy to lodge your complain and enquiry to the UIDAI.

The UIDAI has provided the separate portal where you can lodge your complaints, enquiries as well as any inquiries related to Aadhaar card issue. Any complaints or enquires filed through this portal will be dealt in a timely manner with the aim to provide the best solution.

Aadhaar Card Enquiry and Complaint

In this article, we will guide you with a step-by-step process if you want to complain for any complaints related to Aadhaar card issue.

Before submitting your enquiry related to your Aadhaar card, you need to know the status of your Aadhaar card. You can check the status by following the simple steps given here:

  • Go to the official portal UIDAI website.
  • Fill up the form with all details including Name, Address, Contact Details, Enrolment Number and Captcha Code.
  • Once you entered all the details, click on the icon “Check Status” which is in green color.
  • You will be directed to the new page where you see the status of your Aadhaar card.

If you find any issues after checking the status of your Aadhaar card, you can file the complaint or enquiry by following the below given steps.

How to Submit Enquiry to Aadhaar Card Service Provider

There are two methods to submit your complaint related to Aadhaar card issues,

Method 1: Visit the UIDAI website. There you can find the contact details like Phone Number, Email ID, Postal Address and Fax Number of the official Aadhaar card service provider UIDAI. You can use these contact details to contact them and to clarify your queries.

Contact Details Are:

Aadhar Card Phone Number (Toll Free) : 1800 180 1947

Aadhar Card Fax: 080 – 2353 1947

Aadhar card Postal Address: PO Box 1947, GPO, Bangalore – 560 001

Aadhar Card Email Address:

Method 2: You can also fill up the form in the website UIDAI with your queries or complaints by clicking here. Via this method 2, you will get the response within 24 hours. Follow the below steps to submit your enquiry using this method 2:

  • Visit the website UIDAI.
  • Fill up all your personal details like Enrolment ID, Name, Registered Mobile Number, Email ID, and Pin code, Type of Complaint, Security Code and Remarks.

Special Notes to consider:

You need to enter the same mobile number, and email ID which you’ve entered at the time of registering Aadhaar card.

To submit your complaint, you should enter your enrolment number in the form. In case, if you forget your enrolment number, you can follow the below steps:

Step 1: Visit the official UIDAI Website.

Step 2: There you will see two options which ask you to retrieve your lost EID or UID. Since you need to retrieve your lost EID, Enrolment Number, select the radio button “Enrolment Number”.

Step 3:After selecting the option, enter your details including Name, Email Id, Address, Registered Mobile Number and the Captcha Code. Then click on send OTP, it will send an one time password to your registered mobile number.

Step 4:If the OTP is entered correctly, then you will receive an SMS of your Enrolment Number which you’re requested.

You can use this enrolment number while registering your complaint and enquires related to your Aadhaar card. Once you submitted your enquiry, you will be provided with a Case ID. Later, you can check the status of your complaint using this case ID.

We have tried our best to put as much information on how to register your complaint online and offline. Hope this guide helps you!

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